Q:What is Your Main Competitive Advantage ?
A: Customized Products, Strong Design and Development Capability, Competitive Price, Experienced Staff, Prompt Response, Small Orders Accepted, Prompt Delivery
Q:What is your export market ?
A: South Asia, South East Asia, Middle East, East Africa, South Africa;
Q:Can I have my own design & logo on the product?
A:Yes, our factory offers OEM & ODM service and can customize to your specific requirements. There are two ways for the cooperation.
1:If you could provide your logo and design as well, products will be produced according your design and put on your logo as well.(OEM)
2:Under this situations that you cannot provide the design, do not worry, technique support will be offered as well, your ideas of products development will become true as well.(ODM)
Q:What are your prices?
A: Our prices vary depending on the different requirements for the doors because we supply custom made products.
Q:Do you have a minimum order quantity?
A:All of our doors are customs made as per the client’s requirement, so we don’t request a MOQ. Even one door, we can do it for you.
Q:Can you OEM or ODM?
A:Yes, we have strong developing team. The products can be made according to your request.
Q:Can you supply the relevant documentation?
A:Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.
Q:What is the average lead time?
A:For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
Q:What kinds of payment methods do you accept?
A: Our regular payment terms is T/T 30% as deposit, T/T balance before shipment. We also accept irrevocable L/C at sight.
Q:What is the product warranty?
A:We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction
Q:Do you guarantee safe and secure delivery of products?
A:Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.
Q:How about the shipping fees?
A:The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.